Banks & branches that have home affairs branches

For retired people who need to renew passports or get the new ID cards, the idea of going to a Home affairs branch and waiting in endless queues is a daunting task. Firstly the home affairs offices are not that easily accessible, parking is a problem and well, some f us simply cannot walk the distances from parking to offices.

Thankfully there has been a deal struck between Home Affairs and the Bans that effectively places a home affairs branch inside some baks. It’s not all bank branches so check the list below of banks that offer home affairs services You will find the bank, the branch, it’s address and tel number below.

You must be a customer of the bank in order to access the home affairs services. You dont need to bank with that branch just be a Bank customer.

There are many perks to being over 60 years old including being able to access pensioner discounts, jump the queues at voting stations and thankfully Jumping the queues at bank home affairs branches. Although it is not cast in stone, always ask, it could make a big difference to the wait.

Banks with home affairs branches

I have personall used the FNB branch on Fredman drive to renew a passport and it was an entirely painless experience. I didnt ump the queue and found the process very well managed with help always at hand. It took two and a half weeks from appointment to receiving the passport.

Step 1: Register for an ehome affairs account >>

Step 2: Book your appointment and make payment

Step 3: Attend at branch on the date and time, confirm biometrics (no physical photos are required, they are captured electronically at the branch)

Step 3: Collect your new smart ID or passport in a few weeks time. You will be notified by SMS and email.

A branch visit, be it at a home affairs office or bank branch (see participating branches below) is mandatory to capture and\or verify your biometric details, i.e. photo, fingerprints and signature.

Absa bank branches with home affairs offices

Discovery bank branches with home affairs offices

FNB bank branches with home affairs offices

Investec bank branches with home affairs offices

Nedbank branches with home affairs offices

Standard bank branches with home affairs offices